Shipping Policy for Soul to Sole Dancewear, LLC
At Soul to Sole Dancewear, we are committed to providing a smooth and efficient shopping experience. Below is our shipping policy for both regional and local deliveries:
Shipping Regions
We currently offer shipping within the following areas:
- Local Shipping: We provide local deliveries within Jackson, MS.
- Domestic Shipping: We offer shipping to the greater United States.
- International Shipping: We do not currently offer shipping outside the United States.
Shipping Rates
Shipping rates are calculated at checkout via Shopify, based on the weight and dimensions of your order, as well as the delivery destination. Our system will automatically display the available shipping options and rates once you've entered your shipping address.
Shipping Processing
- Orders are typically processed within 1–2 business days (Monday through Friday).
- Orders placed on weekends or holidays will be processed the next business day.
- During busy seasons or promotional events, please allow up to 3 business days for processing.
Delivery Timeframes
- Local Shipping: Delivery typically takes 1–2 business days.
- Domestic Shipping: Delivery usually takes 3–5 business days, depending on the destination.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this tracking number to monitor the status of your delivery.
Issues with Delivery
If you encounter any issues with your order, such as missing or damaged items, please contact us immediately at (601)510-3900. We will resolve the issue as quickly as possible.
Note
- Please ensure your shipping address is correct at checkout. We are not responsible for delays or mis-deliveries caused by incorrect addresses.
- We currently do not offer international shipping.