Shipping policy
Shipping Policy
Shipping Locations
Soul to Sole Dancewear currently ships to the continental United States only. Contact us via email or phone to confirm availability for shipping outside the continental United States.
Processing & Delivery Time
- Orders typically arrive within 3-7 business days from the date of shipment.
- Please allow 1-3 business days for us to process and prepare your package before it is shipped.
- Shipping times may vary depending on the destination and carrier delays.
Shipping Rates
- Shipping fees are calculated at checkout through Shopify based on the weight, size, and destination of your order.
Eurotard Referral Orders
- Eurotard referral orders are drop shipped directly from Eurotard.
- In-stock Eurotard items generally arrive within 3-5 business days.
- Backordered items may take longer to ship. You will be notified of any backorders and given the option to:
- Wait and have all items shipped together once available.
- Receive items as they become available in separate shipments (additional shipping fees may apply).
Lost or Delayed Packages
- Once your package is dropped off at the Post Office, it is out of our hands.
- If you experience any issues with a lost or delayed package, please contact U.S. Postal Services directly for assistance.
Returns
If you need to return your product, please mail it to:
Soul to Sole Dancewear, LLC
120 Depot Drive
Madison, MS 39110
United States
- Customers are responsible for all return shipping costs and any additional fees associated with returning an item.
- We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
For any questions regarding your order, please contact us at:
📞 (610) 510-3900
📧 soul2sole.ssd@gmail.com